Your aims are ours too. We are committed to help you make your investment profitable by our support & training offers based on BatiTrade solutions. By adapting them to your needs and your structures, we will propose online support and on-site or remote training.
Our technical team provides service to your manufacturer account users on a hotline dedicated to them via which we address every request for assistance concerning BatiTrade solutions.
We set up a specific mailbox for managing retailer accounts to help your business users better manage the everyday diffusion of your configurators.
Set up automated procedures to ensure the reliability of the solution while maintaining complete corrective monitoring.
Improve the quality of service given by the manufacturer to all its professional user customers.
Automatic mail transmission, customized by the manufacturer, informing users about the corrections made.
For fast profitability and for the everyday performance of your user partners, we strongly recommend their attending training, on-site or remotely.
Train your sales force and your other manufacturing users from A to Z, starting from project kickoff, with on-site training provided by us.
Bring your new partners up to operational standard as quickly as possible using our simple training aid tools, provided at a distance by our teams.